My Kash Item Store item has not arrived. Where is it?

You can track the location of your order through the tracking number and link provided in the order dispatch notification email we have sent to you. Additionally, you can also use your Kash Karnival account to check on the status of your order. Just click on the My Account link and select Real Item Store Orders
If you believe it is taking an abnormally long time for your order to arrive, please leave us a support ticket or let us know at help@kashkarnival.com.au.

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My Kash Item Store item has not arrived. Where is it?